Help & concerns
Talk to the platform.
For a website issue, a question about your profile, or a concern about a guide, email us directly.
Email support
Dmacmedicine@pm.meOpens your email app. You can also copy the address into your preferred email service.
If you’re reporting a concern
Include the guide’s profile link, a brief description of the issue, and how you would like us to reply. Share only what is necessary; leave out medical records, passwords, payment details, and other people’s private information.
You do not need to contact the guide first. You can also read our guide to recognizing red flags.